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Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
What is the maximum load supported?
Each support can hold up to 2.5 kg (5.5 lb) on an appropriate surface.
Can the supports be reused?
No, the supports are for single use only. Once removed, the adhesive loses its effectiveness and no longer guarantees a secure hold.
Can they be removed without leaving traces?
Yes, just slightly heat the adhesive with a hairdryer to remove it without damaging the wall or leaving residue.
Is it suitable for extendable rods?
Yes, it works very well with lightweight rods, perfect for thin curtains and sheers.
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Have a question?
Write to us using the form below and our team will respond to you as soon as possible!