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Customer reviews
Frequently asked questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to follow it in real-time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Is the strap suitable for children?
Yes, it is perfectly suitable for children.
Can it be installed outdoors?
Yes, provided it is secured to a solid structure like a beam, a sturdy branch, or a secure hook.
How to clean the fabric after use?
The fabric can be cleaned with a damp cloth or by hand. Avoid machine washing to preserve its durability.
Can it be used for relaxation exercises?
Absolutely. The hammock is ideal for meditation, suspended relaxation, or passive stretching at the end of a session.
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A question?
Write to us using the form below and our team will get back to you as soon as possible!